How do I?

Customer FAQs

How do I order from a Supplier?

  • Shopinisrael.com offers you a wealth of categories within our 4 lines of business (Shopping, Touring, Celebrating, Professional Services)
  • Browse by Category to retrieve the list of suppliers that carry the item you are looking for
  • Each supplier provides an overview description of their services. Scroll through the descriptions and click on your preferred supplier to visit their website and gain more information on their products and how to order
  • Once on the supplier's website you will be able to purchase directly from them.

How do I find a particular Supplier or information by Keyword?

  • If you have a specific item you are looking for, type the relevant information in the Search box of the required business line and click on the magnifying glass.
  • You are presented with a cross-category listing of suppliers within that product line that may carry that particular item.
  • Keep in mind that this searches only products and services in each supplier's description.
  • You could also use the Advanced Search capability to search all Supplier information either by keyword or other variables

We would appreciate your recommendation of a new Category or Supplier

  • We welcome recommendations for new suppliers to join our website
  • Use our 'Contact Us' form to drop us a recommendation of a new category or Supplier you may like to see listed
  • If you have a personal connection with a merchant, please ask them to complete the application form and submit it.

What are the shipping costs?

  • Shipping costs vary from supplier to supplier. That information can be found on the individual supplier's websites, or by emailing the supplier directly.

Assistance?

  • If you are having difficulty while accessing the shopinisrael.com website, require customer service or any other query, please log your concern via our 'Contact Us' form.

 

Supplier FAQs

How do I list my store / business?

  • Click on this link to launch our Application Form online
  • Once you have entered all your application information, click Submit
  • Following review of your completed application by our Admin department, you will receive a request for payment
  • Once your payment has been received, your Supplier information will be published to the respective shopinisrael.com categories.

How can I pay?

  • Shop In Israel provides 3 payment options: Credit Card via Paypal, Electronic Bank Transfer, Cheque payable to 'Shop In Israel'
  • Following review of your completed application by our Admin department, you will receive a request for payment

For how long will my details be listed?

  • Your subscription is for a 12 month period. Payment renewal notifications of the annual fee will be issued one month in advance of your renewal date

How can I maintain my supplier contact details and information visible to my Customers?

  • All Suppliers have access to their own personal information via a secure Supplier Interface
  • You will receive a personal login and password on receipt of payment.

Is my information secure?

  • Your information is not visible to the Customer, is secured via SSL and not visible to any other Supplier
  • Email login and password is encrypted
  • Upon application, to verify authenticity, you are required to enter the appropriate word-code prior to submission

Can I view statistics of Customer referrals to my website?

  • All referrals are tracked. You can view all such statistics within your Supplier interface.

Assistance?

  • If you are having difficulty while accessing the shopinisrael.com website, require technical support or any other query, please log your concern via our 'Contact Us' form.